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Voices of Resilience On behalf of Washington County Family and Children First, thank you for taking the time to watch the Voices of Resilience video series, where parents share stories of strength and struggle. Your support is invaluable to the families whose powerful stories are shared in these videos. We want to extend our deepest gratitude to the parents who bravely agreed to be interviewed and open up about their journeys. Their courage, vulnerability, and resilience are the heart of this project, and we are truly honored to amplify their voices. Your engagement helps keep these important conversations alive and show us all how we can do better. Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Craig's Story Adoptive Parent of child with multi-needs and diagnoses. Diana's Story Adoptive Parent of autistic child. Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Jennifer's Story Parent of a child with hearing impairment. Megan's Story Parent with lived experience. Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Terri's Story Grandparent raising grandchildren.

Trauma-Informed Customer Service Training Trauma-informed customer service is guided by a recognition that our past experiences influence the ways in which we interact with others in the present. Many folks have experienced some type of trauma in their lives that shifts their communication and behavior patterns. Anger and frustration from a customer may seem personal or unreasonable when you are trying to connect them with services; however, it may feel like a very reasonable response to that person based upon traumatic experiences or confusion in trying to navigate a complex system. Knowing how to communicate with people who carry trauma not only improves your chances of providing them respectful, personalized support in connecting to resources but also preserves your well-being as the service staff. This training video will guide staff in learning specific communication techniques to use in their work. These techniques, based upon the basic tenets of a trauma-informed approach, transform interactions and create a safer, more productive space for both the staff and those they serve. The good news is that trauma-informed communication techniques create better outcomes for all interactions - human beings with or without traumatic experiences tend to value safety, choice, collaboration, trustworthiness, empowerment, and cultural consideration in their interactions. This video will provide a foundation to understand trauma, triggers, and the effect of trauma on behavior. Then it will take a practical approach to connect how to use this information at work. Hello Thank you for visiting! After viewing the video, don't forget to take the survey at the end to receive our certificate! If you're having trouble watching the video or getting your certificate please email us at admin@wcfcfc.org or give us a call 740-376-7081. We are here to help! Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied MORE INFORMATION Trauma-Informed Customer Service Training Video Questions Trauma-Informed Customer Service Resources Links

CONTACT Feel free to reach out to us via email by completing the form below, or call us at 740-376-7081 anytime from 8:00 AM to 4:30 PM, Monday through Friday. Contact us First name* Last name Email* Write a message Submit

Privacy Policy Effective Date: July 17, 2026 Washington County Family and Children First Washington County Family and Children First ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, www.wcfcfc.org , or use the Family Resource Guide mobile application (collectively referred to as the "Services"). Information We Collect You may browse our website and use the Family Resource Guide mobile application without creating an account or providing personal information. We do not require users to register and do not collect personal information such as your name, email address, phone number, or mailing address unless you voluntarily provide it. If you choose to contact Washington County Family and Children First through a contact form or messaging feature, you may voluntarily provide information such as your name, email address, phone number, and the contents of your message. This information is collected through Wix Forms and is used only to respond to your inquiry, provide requested information, or follow up regarding your request. Information submitted through contact forms may be stored securely within our Wix account and accessed only by authorized Washington County Family and Children First staff or representatives who need the information to respond to your request. Cookies and Analytics Our website and mobile application are built using the Wix platform. Wix may use cookies and similar technologies to provide website and app functionality, improve user experience, maintain security, and collect anonymous usage statistics. Information that may be collected includes: • Device type • Browser type • Operating system • IP address • Pages viewed • Time spent using the Services • General usage information This information helps us understand how visitors use our Services and allows us to improve their performance and usability. We do not use this information to identify individual users. How We Use Information Information collected through our Services may be used to: • Respond to questions, requests, or messages submitted by users. • Improve the functionality and user experience of our website and mobile application. • Monitor performance and troubleshoot technical issues. • Better understand community needs and usage of available resources. Sharing Information Washington County Family and Children First does not sell, rent, or trade personal information. Information submitted through our contact forms is not shared for marketing purposes. We may use service providers, such as Wix, to securely host our website, application, forms, and related services. These providers may process information only as necessary to provide their services and maintain the functionality and security of our Services. We may also disclose information if required by law or to protect the safety and security of our users and community. Third-Party Links Our website and mobile application may include links to external websites or community resources. These third-party websites have their own privacy policies and practices. We encourage users to review the privacy policies of any external sites they visit. Data Security We take reasonable measures to protect information submitted through our Services. However, no electronic transmission or storage method can be guaranteed to be completely secure. Children's Privacy The Family Resource Guide is designed to provide information and resources for children, families, caregivers, and community members. We do not knowingly collect personal information directly from children under the age of 13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Contact Us If you have questions about this Privacy Policy or our privacy practices, please contact: Washington County Family and Children First Website: www.wcfcfc.org Email: admin@wcfcfc.org Phone: (740) 376-7081 Wix Privacy Information Our website and mobile application are built using the Wix platform. Wix may process limited technical information necessary to provide website and application services, including security, performance, and analytics functions. For more information about Wix's privacy practices, please visit: https://www.wix.com/about/privacy

WHY WE EXIST To Promote Healthy Children Strong Families Thriving Communities WHAT WE DO We Ensure Shared Responsibilites Shared Resources Shared Results HOW DO WE DO THIS Accomplished by Alignment Access Accountability Washington County Family and Children First Council mission is to promote coordination and collaboration among county and local governments, non-profit organizations, businesses, schools and families in a manner which fosters wellness and self-sufficiency for families and increases child well-being. The Vision of the Washington County Family & Children First Council is that all children and families thrive and succeed within healthy communities. Established in 1995, the Washington County Commissioners voted to transition the Inter-System Cluster to a Family and Children First Council. Council consists of mandated members per Ohio Revised Code (ORC) 121.37, Parent Representatives, and Community Representatives. Council meets 10 times a year. Council elects an executive committee who act on behalf of the governing board on an emergency basis and specific duties. Standing Committees were established under the Council Constitution and Bylaws and specialize in particular subject areas. A Council Coordinator (Director) is hired to control and oversee all of Council operations, staff, programs, and initiatives. The Director develops and executes grants applications, communicate and maintain trust relationships with agencies, business, and partners. Ensure policies and guidelines are developed and communicated, oversee Council financial performance, and provide strategic advice to Council. Other staff is hired to maintain office duties and work on specific programs. COUNCIL ADMINISTRATIVE AGENT Each county council shall designate an administrative agent for the council. A county council's administrative agent shall serve as the council's appointing authority for any employees of the council, The council shall file an annual budget with its administrative agent, with copies filed with the county auditor and with the board of county commissioners, unless the board is serving as the council's administrative agent. The co uncil's administrative agent shall ensure that all expenditures are handled in accordance with policies, procedures, and activities prescribed by state departments in rules, grant agreements, or interagency agreements that are applicable to the council's functions. Washington County Commissioners Charlie Schilling Eddie Place Greg Nohe GOVERNING BOARD Each board of county commissioners shall establish a county family and children first council. The board may invite any local public or private agency or group that funds, advocates, or provides services to children and families to have a representative become a permanent or temporary member of its county council. Each county council must include individuals listed in Ohio Revised Code 121.34 (B)(1) COUNCI L MEMBERS Building Bridges to Careers City of Marietta * Fort Frye Local Schools * GoPacks Hopewell Health Centers Marietta/Belpre Health Department* Ohio Department of Youth Services* Ohio State University Extension Parent Representatives (3)* Project Head Start * Southeastern Ohio Counseling Center Warren Local Schools Washington County Board of Developmental Disabilities * Washington County Children Services * Washington County Commission * Washington County Department of Job and Family Services * Washington County Health Department * Washington County Behavioral Health Board * Washington/Morgan Community Action Program * *Mandated Membe rs COUNCIL OFFICERS President - Alice Stewart Vice-President - Tiffany Neill T reasurer - George Goddard Secretary - Dawn Rauch COUNCIL MEETING MINUTES 2024 Janua ry 2024 Minutes February 2024 Minutes March 2024 Minutes April 2024 Minutes May 2024 Minutes June 2024 Minutes August 2024 Minutes September 2024 Minutes October 2024 Minutes De cember 2024 M inutes 2025 January 2025 Minutes February 2025 Minutes March 2025 Minutes April 2025 Minutes May 2025 Minutes June 2025 Minutes August 2025 Minutes September 2025 Minutes October 2025 Minutes December 2025 Minutes 2026 January 2026 Minutes February 2026 Minutes March 2026 Minutes April 2026 Minutes May 2026 Minutes June 2026 Minutes August 2026 Minutes September 2026 Minutes October 2026 Minutes December 2026 Minutes COUNCIL STAFF Cindy Davis - Director Jon Higgins - Financial Officer / Office Manager Teresa Schilling - Office Assistant Elaine Corbitt - FCF Service Coordinator Megan Gilliam - FCF Service Coordinator Andrea Nichols - Early Intervention Service Coordinator Liz VanPelt - Early Intervention Service Coordinator Christina Coulter- Home Visiting Program Manager / Supervisor LeAnn Welch - Home Visitor Laura Langley - Home Visitor Kym Bungard - Home Visitor Tanica Casterline - Home Visitor MORE INFORMATION Ohio Revised Code 121.37 Council Bylaws Council Member Roster Council Meeting Calendar Family and Children First Brochure Organizational Chart Annual Report Shared Plan Family Resource Guide Public Records Policy Summary Records Retention Schedule

PARTNERSHIPS In 2012, the Family and Children First Teen Career Awareness Initiative partnered with the newly formed Building Bridges to Careers Initiative. With this partnership, a new BB2C Coordinator was contracted to continue working on job shadowing support for students and schools but broadened the responsibilities to include coordination of the Building Bridges to Career efforts. Building Bridges to Careers (BB2C) is dedicated to bridging the gap between education and employment for all students by building community networks that provide students with experiences in a variety of career fields and help them attain their life goals. Visit their website The mission of The Right Path for Washington County is to promote healthy youth development by reducing and preventing youth substance abuse and by continually building and strengthening our broad-based community coalition to support healthy behavioral choices among Washington County youth. Visit their facebook page Family & Children First (FCF) administers the Help Me Grow Early Intervention (EI) program for infants and toddlers ages birth to three, who have a developmental delay or disability. FCF EI Service Coordinators work closely with the Washington County Board of Developmental Disabilities Early Intervention department as a team to provide a family-centered approach which ensures young children with disabilities and their families have the supports and services necessary for the child's growth and development. Anyone can make a referral for Early Intervention services by calling Help Me Grow at (740)374-4954. Visit their website Washington County Family & Children First’s Early Intervention program partners with the Ohio Valley Educational Service Center (OVESC) to provide a smooth transition for children moving from Early Intervention Part C (birth to 3) to Preschool Services (ages 3-5). The Washington County Interagency Transition Agreement from Part C to Part B is the collaborative guiding document developed and reviewed annually that identifies the processes of the transition. Visit their website The Washington County HUB was launched to combat Opioid addiction. The purpose is: To strengthen county and community efforts to prevent and treat opioid addiction. To educate youth and adults about the dangers of opioid addiction and the negative effects it has on society. To promote family building and workforce development as ways of combatting opioid addiction in communities. To encourage community engagement in efforts to address the goals. Visit their website Family & Children First was instrumental in bringing Handle With Care (HWC) to Washington County, and was one of the first Ohio counties to begin development of HWC. Handle With Care is a trauma-informed, cross-systems, collaborative program aimed at ensuring that children who are exposed to adverse events receive appropriate interventions and have opportunities to build resilience through positive relationships with teachers and first responders. Visit their website

TRAUMA- INFORMED CARE Adopting a trauma-informed care model requires a fundamental cultural shift within organizations to promote a greater sense of safety, security and equity. Ohio is promoting six Guiding Principles of Trauma-Informed Care from the federal Substance Abuse and Mental Health Services Administration. READ MORE What is Trauma Trauma is a very difficult experience that results in emotional, mental, and/or physical problems that usually last for a long time. Trauma is a unique and personal experience, which means people may experience the same event and react or respond to it differently. Common Causes of Trauma Abuse and neglect Cultural trauma War and Violence Accidents Bullying Natural disasters Six Principles of Trauma Informed Care 1. Safety 2. Trustworthiness and transparency 3. Peer support and mutual self-help 4. Collaboration and mutuality 5. Empowerment, voice and choice 6. Cultural, historical and gender issues Anchor 1 Washington County offers various supports related to Trauma-Informed Care including: Train-the-Trainers Agency Training Trauma-Informed Schools Training Community Training Community Trauma Presentations Handle with Care Program Want to learn more To learn more and assist in our goal of becoming a Trauma-Informed Community, Contact us today MORE INFORMATION TIC Overview TIC Rack Card

Social Services Training Series The No Wrong Door Cross-Systems Training Committee develops a variety of trainings throughout the year to support staff across participating agencies and organizations. These sessions are typically held in person and focus on available services as well as identifying and addressing service gaps. Topic: Annual Social Services 101 Training Our next annual Social Service training will be coming soon. Audience will learn how they could make a positive difference in responding to client needs, reviewed scenarios and determine the best resources, identified organizations who can help, and learn probing questions to help your clients. REGISTER Flyer Previous Social Services Training Series Topic: Burnout Resilience Training Community learned how to better understand and recognize burnout, while gaining practical tools to build resilience in both your professional and personal life. The training provided attendees with immediate strategies for managing stress, along with longer-term practices that can help strengthen relationships, improve well-being, and support sustainable success in your work. They had the opportunity to put these evidence-based strategies into practice and identify ways to incorporate them into your everyday routine. The training was facilitated by Kim Paull Coaching, led by Kim Paull, an ICF-Certified Coach, Speaker, Trainer, and Guide from Rhode Island. Topic: No Wrong Door Poverty Simulation Training The No Wrong Door Initiative invited the community to immerse yourself in a poverty simulation in order to experience the challenges faced by those in poverty. Unless you had experienced poverty, it was difficult to understand the reality of it. The poverty simulation was a 2.5-hour immersive learning experience. This free interactive event increased understanding of poverty, inspired local change, and helped to eliminate barriers through understanding. Topic: Annual Social Services 101 Training Audience learned how they could make a positive difference in responding to client needs, reviewed scenarios and determine the best resources, identified organizations who can help, and learned probing questions to help your clients. This training is usually provided annually in February. Topic: Poverty Simulation Training Thanks to the Mid-Ohio Valley Circles Campaign audience was immersed in a poverty simulation in order to experience the challenges faced by those in poverty. Unless you have experienced poverty, its difficult to understand the reality of it. The Circles Campaign poverty simulation is a 2.5-hour immersive learning experience. This interactive event increases understanding of poverty, inspires local change, and helps to eliminate barriers through understanding. Topic: Trauma-Informed Care Customer Service Workshop Thanks to Dr. Alane Sanders, PH.D the audience learned empowering client service through Trauma-Informed Practices. This workshop was designed to equip them with the knowledge and tools to better understand and serve the public. They learned specific communication techniques to use in work, develop strategies to create a safe and welcoming environment for all clients, gained insight into the impact of trauma on individuals, and was tailored to the No Wrong Door approach. Topic: Mental Health & Addiction Audience learned about available Mental Health and Addiction services in Washington County. A panel of providers shared information on services they offer.

RESOURCES Resources provided is for information purpose only. Users of the information should understand that a provider being listed does not guarantee service availability or service delivery to the user and in no way constitutes legal referral. See Resources DATA The purpose of the reports below was to collect and analyze relevant data to prioritize community needs so that organizations can develop and implement action plans to meet those needs and improve current programs and systems. See Data The Family Resource Guide is information, resources, and supports for families. Contents include services, schools, programs, support groups, and more. Open the guide for contact information and links. View the Document 2-1-1 is a simple number to call or search online when you need help or access to human services, community service agencies, food pantries, and lots more. The Information and Referral service is free and available 24/7. Visit the website The Washington County Prenatal/Infant/Toddler and Preschool Services brochure is information on community services for families. Open the brochure for contact information. View the document The Washington County NWD Community Resource Guide was created as a pocket sized guide that can fit in your pocket. It's a quick reference guide of Resources and Agency phone numbers. View the document Washington County Ohio is your one stop site for government, departments, community, business information for Washington County. Visit the website The Mental Health and Substance Use Resource Guide was developed to improve access to available mental health services and substance use resources for Washington County residents. Open the guide for providers and resource links. View the Document Redtreehouse.org was created to provide a welcoming and vibrant online community for families and professionals to explore resources to help children and young adults, prenatal through age 25. Visit the website The Substance Use and Mental Health Supports Groups Guide was developed to improve access to available support groups for Washington County residents. Open the guide for time and locations. View the document Department of Children and Youth have an interactive Community Resource Directory, a catalog of family support services throughout Ohio. Visit the website Appalachian Children Coalition engaged with FindHelp to make their resource search engine available to anyone in the community. The FindHelp platform (https://appchildren.findhelp.com/ ) includes information from more than 6,000 organizations and is fully searchable based on the issues a person or family may be encountering View the website Resources Anchor Resources provided is for information purpose only, and does not imply endorsement, fitness for use, legal sanction or license, nor in any way seeks to portray anything other than information upon which individuals may freely choose to engage the provider or its intermediaries in seeking desired services. Users of the information should understand that a provider being listed does not guarantee service availability or service delivery to the user and in no way constitutes legal referral. The purpose of the reports below was to collect and analyze relevant data to prioritize community needs so that organizations can develop and implement action plans to meet those needs and improve current programs and systems. COMMUNITY VALUES SURVEY Washington County Family and Children First conducted a Community Values Survey in the spring of 2022. READ MORE >> COMMUNITY HEALTH ASSESSMENT Community Health Assessment Washington County, Ohio 2024 READ MORE >> SENIOR SURVEY With a growing concern for students who lack a career path upon graduation and the dwindling number of students entering skilled trades, a survey was developed and implemented in 2007 within the county's six school districts to gather data. This survey is administered every year and is used for focusing on outcomes and strategies for further development around career planning. READ MORE >> COMMUNITY NEEDS ASSESSMENT Marietta Noon Lions Club conducted a Community Needs Assessment in 2024. This survey was sent to community leaders to see how the Marietta Noon Lions Club can help meet some needs in the community. To View the document click the link below. READ MORE >> OHYES! SURVEY The Ohio Healthy Youth Environments Survey (OHYES!) provides important survey results about the health and safety of adolescents across Ohio. Family, peer group, school, and community factors can affect young people’s health and well-being. Addressing the positive development of youth can facilitate their adoption of healthy behaviors and helps to ensure a healthy and productive future. OHYES! results can help us understand youth issues and how best to advocate for them. OHYES! Results may be used for data, planning, policy and programming, funding, and advocacy. READ MORE >> COMMUNITY NEEDS ASSESSMENT Washington Morgan Community Action (WMCAP) conducted a needs assessment during August thru October 2023. The results of surveys are compiled to produce a guide for prioritization of agency efforts. Information was gathered from the United States Census Bureau, Ohio Department of Job and Family Services, as well as from other sources; to produce an accurate portrait of the currently existing conditions of poverty in Washington and Morgan Counties, Ohio. READ MORE >> APPALACHIAN OHIO CHILD & FAMILY HEALTH DATA The Appalachian Ohio Child & Family Health Data dashboard is a one-stop source of Appalachian Ohio community health and wellbeing data, consisting of over 200 community indicators. The tools and data on this site help better understand and address root causes of inequities across Appalachian Ohio and improve the health and well-being of our region's children. VISIT THE WEBSITE Data Anchor

Helping children and families wherever they choose to live, play, and spend their day. Ohio’s Early Intervention System serves children from birth to age 3 who have a developmental delay or a diagnosed medical condition likely to cause a delay. Service Coordinators provide screenings, Individualized Family Service Plan development, transition services, referrals/resources, linkage to specialized services, and coordination of evaluations and assessments. The goals of the program are: enhance the development of infants and toddlers with disabilities; reduce educational costs by minimizing the need for special education through early intervention; minimize the likelihood of institutionalization and maximize independent living; and enhance the capacity of families to meet their child's needs. Who is eligible for Early Intervention? Children under the age of 3 with a qualifying developmental delay or disability or qualifying medical diagnosis. Ohio's Help Me Grow program launched Sparkler, a new platform for families and providers (early care and education, schools, medical) to be able to complete developmental screenings and share the results and resources with each other. visit helpmegrow.org to learn more MORE INFORMATION Dispute Resolution Process Preschool Services Early Intervention Brochure Family Resource Guide ohioearlyintervention.org The Help Me Grow Early Intervention Program is administered by Washington County Family and Children First. If you need further assistance please call our office at (740) 374-4954 .

School Readiness program A FREE program for parents of children ages 3-6 Ready, Set, Thrive! Unlock Your Child's Full Potential Before Kindergarten! What is it? An evidence-based program designed to help parents support their child's learning, social-emotional development, and school readiness through proven strategies and fun, interactive sessions. Learn how to: Boost your child's confidence and attention span Promote problem-solving and emotional regulation Strengthen your parent-child bond through play and learning Set your child up for success in school-and beyond! Program Details: 4 Weekly Sessions 2.5 Hours Each Session Families provided a $20 gas card at each session! Child care provided! Interactive, engaging, and packed with helpful tools! “It gave me the confidence and tools to help my child thrive in school and at home." -Parent Participant Spots are limited! Don't miss this opportunity to give your child a strong start. register today To register for the next Incredible Years School Readiness Program fill out the online form and our Coordinator will contact you for details. REGISTER MORE INFORMATION